Entegra Systems

  • Operations Support Officer - Mid Level

    Job Locations US-VA-McLean
    Posted Date 8 months ago(12/20/2018 9:48 AM)
    Job ID
    Clearance Level
    TS/SCI with FSP
  • Job Description

    Seeking an Operations Support candidate that will be part of a mission critical Operations Center.  Ideal candidate would have the ability to develop creative yet practical solutions anticipated and unanticipated situations.


    Required Qualifications:

    -Active TS/SCI with polygraph

    -Minimum 2 years of experience supporting a call center/help-desk type environment

    -Ability to work off-hours and shift work

    -Advanced knowledge of social media platforms (Blogs, Forums, Twitter, Facebook)

    -Advanced knowledge of all email applications and capabilities that are stored within them

    -Working knowledge of Microsoft Suite

    -Solid troubleshooting skills, and demonstrated communications skills (written and oral)


    Desired Qualifications:

    -Previous experience supporting a 24/7 Operations Center or IT help desk center

    -Cable writing

    -Expertise in troubleshooting hardware and software




    Entegra Systems designs, develops and deploys advanced technology and performs critical analytical roles to support our nation’s most important intelligence missions.  Whether as a valued partner to other leading contractors, or directly for federal customers, Entegra brings innovative thinking, top-tier talent, and a positive attitude to every aspect of every project. Ethics and integrity are at the heart of our name, our brand, our people, our product, our way of doing business. Ethics and integrity are our core values that guide everything we do.


    The work is challenging. The team is top-notch. The benefits are almost too good to be true.


    There’s a reason Entegra is such a terrific place to work. Our founders looked at their own experiences as employees, and consciously decided to create a workplace that represented the “best of the best” of where they’d worked before. And make it even better.


    Competitive pay is a given, though at Entegra, you do get paid for every hour you work. Our benefits have become something of a legend in our community. They’re that good. Because our people are our most important investment.  Everybody gets time and budget for training.  And we always work with our people to make sure their careers are on trajectories that work for them and us.


    We’re not a company that’s just about filling seats. We’re about filling expectations — for our clients, our staff, our company.  You’ll also find here a diverse, collegial atmosphere marked by mutual respect.  Best of all, you’ll do important work with talented people. And you’ll make a difference for your country.


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